Why Use Agent Assist to manage your documentation?

It offers:

  • Rapid and reliable information retrieval
  • Reduced training timescales for new recruits
  • Compliance assured
  • Easily navigable interface
  • Minimal investment required on part of customer
how does Agent Assist work?
  • Workshops held to determine the scope of the project and customer processes
  • Customer provides access to the identified relevant documentation
  • Documentation fed into Watson to build unified indexed documentation corpus
  • Search model trained and validated
  • User search interface for document retrieval created
  • ​Query responses reviewed and re-ranked to apply Watson Cognitive Learning

Findable Facts

No Hassle, No Implementation

Agent Assist finds the right document, right page,

right answer